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Interactive voice response
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#	Item
871	Placer County In an effort to streamline our operations and improve customer service, Placer County’s Building Department has implemented an Interactive Voice Response (IVR) Add to Reading List Source URL: www.placer.ca.gov Language: English - Date: 2014-01-10 14:18:05 Building materials Passive fire protection Structural system Plumbing Drywall Floor Building inspection HVAC Electrical conduit Architecture Construction Building engineering
872	Department of Information Technology and Telecommunications Add to Reading List Source URL: www.nyc.gov Language: English - Date: 2011-10-12 18:05:19 New York City Department of Information Technology and Telecommunications Assistive technology Television in the United States Interactive voice response Telephone interpreting Language interpretation 9-1-1 Nyctv Call centre Telephony Government of New York City Electronic engineering
873	NEVADA AOSOS UPDATE “An Information Exchange for Nevada One-Stop Offices and Affiliates” Produced by the Department of Employment, Training and Rehabilitation Workforce Investment Support Services Volume 1, Issue 6 Add to Reading List Source URL: nvdetr.org Language: English - Date: 2008-05-22 19:03:42 Interactive voice response Opera Email Software Opera Software User interface techniques
874	My World 2015 and mobiles In a ground-breaking survey in honor of the end of the Millennium Development Goals in 2015 and the establishment of a new “post-2015” global development framework, the United Nations Develo Add to Reading List Source URL: cdn9.techchange.org Language: English - Date: 2014-09-09 15:20:51 Interactive voice response Text messaging SMS Mobile phone Response rate Ringtone Mobile marketing research Audience response Technology Mobile technology Electronic engineering
875	NEVADA AOSOS UPDATE “An Information Exchange for Nevada One-Stop Offices and Affiliates” Produced by the Department of Employment, Training and Rehabilitation Workforce Investment Support Services Volume 1, Issue 2 Add to Reading List Source URL: nvdetr.org Language: English - Date: 2008-05-22 19:03:45 Interactive voice response Customer satisfaction
876	Appendix A Administration and Composition of the Survey Population Administration The first edition of this book, published in 2005, used data from questionnaire surveys Add to Reading List Source URL: www.sirota.com Language: English - Date: 2013-08-21 14:12:22 Statistics Evaluation methods Methodology Survey methodology Market research Questionnaire Interactive voice response Employee surveys Computer-assisted telephone interviewing Data collection Research methods Science
877	Using IVR, SMS & Voicemail for Agriculture Development Add to Reading List Source URL: freedomfone.org Language: English - Date: 2013-05-30 07:55:10 Voice-mail SMS Electronic engineering Technology Mobile technology Interactive voice response
878	447-448_BMIT3906.BestPrac Add to Reading List Source URL: www.aami.org Language: English - Date: 2012-04-23 02:01:02 Customer satisfaction Interactive voice response Call centre Customer service Service quality Electronic engineering Automated telephone survey Business Customer experience management Consumer behaviour
879	Clark County Community Development Building Safety Program Automated Inspection Request Line Add to Reading List Source URL: www.clark.wa.gov Language: English - Date: 2011-07-25 12:51:53 Telephony Electronics Interactive voice response Voice-mail Inspection
880	GuidelinBrnd_DsgnGd_120602.qxd Add to Reading List Source URL: caleidoscopesolutions.com Language: English - Date: 2014-05-02 10:14:13 Electronics Interactive voice response Call centre Telecommunications ShoreTel Screen pop Dialed Number Identification Service Automatic call distributor Skills-based routing Telephony Electronic engineering Computer telephony integration

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